Let’s see… You’ve got a good-looking store and sought-after brands fill your shelves, but you’re having trouble drawing in foot traffic. Or maybe business is booming but customer complaints are equally high. Well, when you’re in the middle of it all – day in and day out – it’s easy to become ‘blind’ to key details and it’s difficult to see your brand, retail space, processes and staff through fresh, untainted eyes.
So the real question is: Are you brave enough to welcome honest, open and unfiltered criticism about your business?
This is where our Word Couture Co. comes in. Let us do a thorough Customer Experience evaluation Continue reading “Business owner? Improve your customers’ experience to enjoy success and boost your brand”